At Essence Traders, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting or purchasing from our website.

1. Information We Collect

We may collect the following types of data:

• Personal Identification: Name, email address, shipping address, phone number.
• Payment Information: Securely processed by third-party payment gateways (e.g., Stripe, PayPal). We do not store credit/debit card information.
• Usage Data: Browser type, IP address, pages visited, time spent—collected via cookies and analytics tools (like Google Analytics).

2. How We Use Your Information

We use your information to:

• Process orders and deliver products.
• Communicate with you regarding orders, offers, or customer support.
• Improve our website and services.
• Comply with legal obligations.

3. Sharing Your Data

We do not sell or share your personal data with third parties, except:

• With delivery partners (e.g., Royal Mail, courier services).
• With trusted payment processors.
• When required by law or to prevent fraud.

4. Your Data Rights

Under the UK GDPR, you have the right to:

• Access or update your personal data.
• Request deletion of your data.
• Withdraw consent.
• File a complaint with the

  ICO (Information Commissioner’s Office).

5. Cookies

We use cookies to improve your experience and track website performance. You may disable cookies in your browser settings.

6. Data Retention

We retain your data only as long as necessary to fulfill orders and meet legal obligations.

7. Contact Us

If you have any privacy concerns, contact us at:
📧 Email: info@essencetraders.co.uk